Monday, July 25, 2011

Competency Tests for VA

by Jim Fausone
Veterans Disability Lawyers

You have to pass a bar exam to become a lawyer. To be a claims agent you have to pass an accreditation exam. Both are required to take continuing education to stay VA accredited. Now Congress is considering a bill that would require an annual competency test for veterans’ claims processors. Those opposed to the idea argued that such testing and retraining would cause the claim backload to grow even worse. I doubt that Congress will ultimately pass the legislation but the idea, and the need for it, is worth exploring. VA leadership should consider this idea and implement it voluntarily. Keep an eye on the legislation and read more below.

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